Who we are

Never Not Creative is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC) ABN 14 652 139 323. We're committed to protecting your privacy and handling your personal information responsibly and transparently.

What information we collect

We collect information when you:

• Subscribe to our newsletter – your name and email address via Mailchimp
• Register for our programs – contact details and relevant information needed to deliver the program
• Submit questions through "Asking For A Friend" – these submissions are completely anonymous, and we do not collect or store any identifying information

We also use cookies on our website to improve your experience. You can manage your cookie preferences through the popup that appears when you first visit our site.

How we use your information

We use your information to:

• Send you our newsletter and updates about our work (if you've subscribed)
• Deliver programs and communicate with participants
• Improve our website and services
• Meet our legal obligations as a registered charity

Who we share your information with

We use Mailchimp to manage our newsletter. When you subscribe, your information is stored on their servers. You can read Mailchimp's privacy policy here.

We do not sell, rent, or trade your personal information to third parties. We only share information when legally required or necessary to deliver our services.

Your rights

You can:

• Access the personal information we hold about you
• Request corrections to your information
• Unsubscribe from our newsletter at any time
• Request deletion of your information (where legally permissible)

Asking For A Friend submissions

Questions submitted through our "Asking For A Friend" feature are completely anonymous. We do not collect, store, or have access to any information that could identify you.

How we protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

YouTube API Services

‍Never Not Creative uses YouTube API Services to publish our Asking For A Friend videos to our own YouTube channel. By interacting with our YouTube content, you also agree to the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy. Our use of the YouTube API is limited to uploading and managing our own videos; we do not access, collect, or store any YouTube user data through the API. If you believe we hold any of your information in connection with our YouTube content, you can contact us to request access or deletion.

Contact us

If you have questions about this privacy policy or how we handle your information, please contact us at https://nevernotcreative.org/contact.

This policy may be updated from time to time. We'll post any changes on this page.

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